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  March 17, 2010  
 
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EFI Acquires ePace. What does that mean to me?
News: EFI Acquires ePace - Tuesday, July 29, 2008
Today EFI has announced it has acquired privately held Pace Systems Group. Pace Systems Group is a print management software company providing practical print MIS and e-commerce solutions that make printing and graphic art companies more efficient and profitable. Click the link to read the full press release at WhatTheyThink.com.   read more...
What the ePace acquisition means to Hagen customers - Tuesday, July 29, 2008
As a Hagen customer, this is an exciting time for you. You will be introduced to a new platform, Monarch, which will offer a complete end-to-end intelligent automated manufacturing management system. Click the link to read a complete FAQ about Monarch, what it will mean to the EFI Hagen customer base in the short and long term.   read more...
  

Welcome to the EFI Customer Portal!
This web site is built and maintained for the exclusive use of clients under an active support contract. Through it, you will have access to a world of helpful information, software updates, and resources to help you maintain your Hagen software as well as additional modules such as Prograph, Printflow and Auto-Count.
  

Register!
In order to access the content of this site you must be an active customer of EFI. Click the Register link at the top if this is your first visit to the site. After registering, Hagen Client Support will verify your account information and grant you the appropriate access. If you are already a registered user, please log in.
  

Upcoming OA Seminars and Classes

View an up-to-date list of Hagen OA Classroom Seminars, in the Professional Services section here. 

Training opportunities include certification in the following topics:

  • Getting Started in HagenOA

  • Report Query & Planning

  • Job & Inventory Management

  • Scheduling

  • Printflow

  • Estimating

  • And more!

Class size is limited, so don't delay in registering!

Contact the Professional Services Coordinator Joleen Hover by email or call 651.365.5321 to register.
  

Microsoft Vista Support Statement
Updated May 15, 2009
Click the link to read more about our current statement of compatibility with MS Vista as well as our plans for testing and certification.   read more...
  

Support Maintenance Agreements (SMA)

In order to better outline our support procedures, terms, and responsibilities, we have published a Support Maintenance Agreement (SMA) available here. A mutual understanding of this agreement helps EFI continue to deliver the best support possible.
  

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