Privacy Information

Privacy Statement of
Electronics for Imaging, Inc. (“EFI”) and its affiliates

(also referred to herein as “EFI”)

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy, we provide this Privacy Statement to explain how your personally identifiable information is collected (both on-line and off-line) and used, and to explain the choices you can make about the way your information is used. To make this notice easy to find, we make it available by a Web link on our homepage.

EFI™ does not sell or share the personally identifiable information it collects from you with third parties except as described in this Privacy Statement. This Privacy Statement is subject to any specific EFI affiliate privacy statement that may apply and our privacy practices may vary as required by local law.

If you would like to contact EFI without submitting personally identifiable information online, you can contact us by using the contact information provided on our Web pages.

The Information We Collect

If you wish to contact EFI, we typically ask you to provide personally identifiable information, such as name, address, phone number, e-mail address, as well as information about the products you are using. This information helps us to reply to you. To use certain parts of this Web site, you may be required to complete the registration form and provide contact information (such as name and e-mail address). If you are making a purchase online, we will also require your credit/debit card information, expiration date, billing address, shipping address and related information. If you refuse to provide the information that EFI requires in order for EFI to provide you with a product, service or information, you will not receive the product, service or information.

How We Collect Information

There are a number of ways in which EFI may collect personal information from you. Personal information may be collected if you provide personal information via: Web site registrations, Web site forms, faxes, surveys, responses to mailed materials, subscription to our newsletter and other publications and contests, our interaction in telephone calls, and in person. In addition, EFI may collect aggregate information on the Web pages that customers access or visit.

To use certain parts of this Web site, you may be required to complete the registration form and provide contact information (such as name and email address). In the case of on-line shopping, you will be required to provide your name, shipping address, credit card number and expiration date.

EFI may also collect information through the use of cookies. A cookie is a small file that a Web site puts on a user's hard drive. This file identifies specific information about previous visits to the site. The cookie may store the user's country, language, an assigned random session ID, name and address information. Most browser applications allow you to block or limit the use of cookies. Consult the help menu of your browser application for details. If you block the use of cookies, you may not be able to use some of the features on the EFI site.

The EFI Web site contains links to other sites. Please be aware that EFI is not responsible for the privacy policies of such other sites. When you leave our site, we encourage you to read the privacy policies of each Web site that you visit. EFI’s Privacy Statement is for EFI’s Web site only.

Those who want to communicate with EFI but do not wish to give personally identifiable information online may use the contact information that we provide on our Web pages.

How We Use Information

EFI may share the information it collects with EFI’s affiliates, agents and partners so that EFI and its affiliates, agents and partners can:

  • Respond to your questions
  • Provide customer support
  • Provide you with product news and newsletters, including information about events, seminars, updates and helpful tips regarding the products and services of EFI and its partners
  • Enable online shopping
  • Enable you to participate in contests
  • Send you special promotions and commercial advertisements
  • Contact you with surveys to help us improve the way we do business
  • Send you information regarding the products and services of EFI and its partners
  • Allow you to sign up for online services and register products
  • Create and maintain reseller partnerships
  • Notify you about administrative matters relating to the EFI Web site and the products and services of EFI and its partners
  • Improve the products and services of EFI and its partners and the way we do business

EFI’s partners include independent vendors, suppliers, licensors, contractors, distributors, resellers, dealers, OEMs and other parties who have a business relationship or a potential business relationship with EFI.

When you order products or services, EFI may transfer your personally identifiable information to an EFI affiliate, agent or partner. In some instances, when EFI does this, the EFI affiliate, agent or partner may share information with an unaffiliated third party for purposes related to the order such as completing an order, providing or receiving information related to the order, providing or receiving a service related to the order, processing credit, obtaining export clearance and arranging for shipping and handling.

While EFI cannot guarantee complete security of the information we collect from you, whenever EFI transfers personally identifiable information to EFI’s affiliates, agents and partners, it is with the understanding that the information should be used for the purposes described herein and that reasonable measures should be taken to aid against unauthorized access to such information.

EFI may use cookies to track the number of users to our Web site over time, recognize repeat visits to our Web site and to facilitate Web navigation and online shopping. EFI may also use cookies to track pages visited during a single session. EFI may use cookie information to adjust the presentation of our Web site and to make it more effective. We may use cookies to store user preferences, record session information, record user-specific information (such as the pages the user accesses or visits), alert users to new areas that we think might be of value to them, market products and services to users and record past activity at a site. EFI may also use IP addresses to analyze trends, administer the EFI Web site, track user’s movements and gather broad demographic information. EFI may link the information it collects by the use of cookies to specific personally identifiable information.

Some of our partners may use cookies on our site. However, we have no access to or control over those cookies.

Personally identifiable information may be combined with business information. Information collected on-line may be combined with information collected off-line. Personally identifiable information may be enhanced or merged with data from third parties for the purposes of marketing.

In the event of a merger, acquisition, spin-off or other transaction related to EFI, an EFI business unit or a portion of EFI’s assets, EFI may transfer the information collected from you to the surviving party, acquiring party or other party related to the transaction. When EFI believes it is required by law, EFI may also share that information with government agencies and authorities and as requested in court or administrative proceedings.

EFI reserves the right to disclose the information it collects if EFI believes that such disclosure is necessary to comply with applicable law or legal process, to avoid liability for EFI and/or its affiliates, agents and partners, and/or to protect the rights and property (including intellectual property) of EFI and others, including EFI’s affiliates, agents, partners and customers. Further, EFI may disclose the information it collects if EFI suspects that an individual or entity has provided fraudulent or illegal information, has committed an illegal, fraudulent or wrongful act or omission, has attempted to pose as someone else, or has attempted an unauthorized use or access of any computer system or Web site.

The information that EFI collects may be collected, transferred to, stored and processed in the United States and any other country in which EFI and its affiliates, agents and partners maintain facilities. By using this Web site or providing your information to EFI, you consent to such transfer of your personally identifiable information. You may opt-out of such transfers by following the opt-out procedures set forth below.

Our Commitment to Data Privacy

While EFI cannot guarantee complete security of the information we collect from you, we have put in place physical, electronic and managerial procedures to aid in the prevention of unauthorized access to and improper use of the personally identifiable information we collect from you and to aid in the accurate maintenance of this personally identifiable information.

Our Commitment to Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we do not collect or maintain information at our Web site from those we actually know are under 13, and no part of our Web site is structured to attract anyone under 13.

How You Can Access and Correct Your Information

You can request access to correct your personally identifiable information by contacting us at the following:

Email: efi@efi.com
Telephone: 1-877-541-2345
Mail Address: EFI, Inc
Attention: Privacy Policy
40 24th Street
Pittsburgh, PA 15222

You may correct factual errors in your personally identifiable information by sending us a request that credibly shows error. EFI reserves the right to verify your identity before granting access to this information or making corrections, and reserves the right to deny access to anyone who does not confirm their identity to EFI’s satisfaction.

How You Can Opt-Out

You have choices about how your information is used and transferred. If you do not wish EFI to use your information to send you promotions and commercial advertisements regarding the products of EFI and its partners, you may opt-out of such communications by contacting EFI as set forth below. If you do not wish EFI to transfer your information to EFI’s affiliates, agents and partners so that they may send you promotions and commercial advertisements, you may opt-out of such a transfer by contacting EFI as set forth below. If you do not wish to receive promotions and commercial advertisements through email or SMS messages, you may opt-out of receiving such communications by contacting EFI as set forth below. If you do not wish EFI to transfer your information to the United States or outside of your country for processing, you may opt-out by contacting EFI as set forth below.

To opt-out, please identify the subject of your communication as “Remove,” specify the types of uses or transfers of your personally identifiable information that you wish to opt-out of, and contact us as follows:

Email: unsubscribe@efi.com
Telephone: 1-877-541-2345
Mail Address: EFI, Inc
Attention: Privacy Policy
40 24th Street
Pittsburgh, PA 15222

If you opt-out, EFI reserves the right for EFI and its affiliates, agents and partners to continue to use and transfer your information in order to process and fulfill your orders and requests for service, information and products and to notify you about administrative matters relating to the EFI Web site and the products and services of EFI and its partners.

Contact Us

We welcome questions or comments about our Privacy Statement. You may also contact us if you feel that your personal information is used in a way inconsistent with this Privacy Statement. You can do this by contacting us as follows:

Email: efi@efi.com
Telephone: 1-877-541-2345
Mail Address: EFI, Inc
Attention: Privacy Policy
40 24th Street
Pittsburgh, PA 15222

Policy Updates

EFI may revise its Privacy Statement from time to time. Please revisit this site on a regular basis to check for any revisions and EFI’s then-current Privacy Statement. You may opt-out of the usages specified in the then-current Privacy Statement at any time by following the opt-out procedures specified in that Privacy Statement.

Date of this Last Policy Update: Feb 22, 2005.